What is mobile app rating?
App rating allows users to rate an app by giving feedback on their experience. App rating helps both other users and app developers. For users, it improves the decision-making process of trying an app. For developers, it provides insights that can be crucial for the app’s success. Also, positive reviews and ratings increase app ranking, increasing the conversion rate.
How to manage app ratings?
Users can give star ratings and public reviews about your app on App Store and Google Play. Acknowledging and responding to the users’ experience is vital. Also, mind that apologizing for any difficulties users had shows that you’re listening, and builds trust with the users.